Wigza Food Order Demo

Quick overview of - Product Selection, Checkout, and Delivery Tracking

Online Order Demo
https://food.wigza.co.za/
https://scooters.wigza.co.za/

Wigza Online Orders
https://www.wigza.co.za

Drivers
https://www.wigzaGo.co.za

1. Start from the food ordering demo and branch setup 0:00

• Open the Wigza food ordering site demo.
• Note that the site can support one or multiple branches from this screen.
• Enter the food demo area to begin configuring the ordering flow.

2. Organize products into menu categories 0:05

• Products are already grouped into categories such as:
  • Burgers
  • Pizzas
  • Food and snacks
• These categories can be rearranged as needed to match the business setup.

3. Add menu items and configure modifiers 0:14

• Add items to the menu, such as:
  • Tikka chicken burger
  • Large burger option
  • Cheese and ham
  • Snacks / knickknacks
  • Cappuccino
• Set up custom modifiers for items where needed.
• Use modifiers to adjust options like size or other product variations.

4. Proceed to checkout and choose fulfillment type 0:40

• Move to checkout after adding items.
• Choose between:
  • Collection
  • Delivery
• If delivery is selected, tips can also be included.

5. Apply loyalty and complete payment 0:51

• Review the order summary at checkout.
• Optionally apply loyalty deductions.
• Complete payment using supported methods such as:
  • PayFast
  • Add Pay

6. Track the order after payment 1:02

• After payment, the order enters progress and tracking.
• The system waits for a driver to be assigned.
• The WigzaGo platform can be used for delivery handling and tracking.

7. Driver claims the order and updates status 1:11

• Refresh the order view to see available delivery actions.
• A driver can claim the order.
• Once claimed, the order shows the driver as assigned.

8. Mark pickup, out-for-delivery, and delivered 1:19

• The driver collects the order.
• Update the status to collected and then out for delivery.
• If tracking is enabled in the app, the customer can see the full delivery progress.
• When the order is delivered, the driver marks it as delivered, and the status updates automatically.

9. Summary of the platform 1:31

• The demo shows that the food ordering flow is:
  • Quick
  • Simple
  • Easy to set up