Why is an automatic discount being applied to an item at the POS, making it free or cheaper than expected?

If you notice an automatic discount being applied to an item at the POS (for example, a cappuccino showing a R34.00 discount), it is likely caused by one of the following:

1. Active promotion or special: You may have a running promotion that targets specific items or categories. Check your current promotions in the POS promotion setup.
2. Custom discount: A custom discount may have been configured for that item or category.

To resolve this, review your current promotions and custom discount settings in the POS system via the promotion setup or custom discount configuration options.

Refer to:

• How to set up a promotion or special — Bizzfo
• How to set up a custom discount — Bizzfo